Because jewelry is worn close to the body, we’re unable to accept returns or exchanges for hygienic reasons. All sales are final.

That said we’re human and we care.

If something about your order doesn’t feel right, we want to know.

If there’s an Issue

If your piece arrives damaged, defective, or not quite what you expected, please reach out to us within 48 hours of delivery at:

📧 [helloduruyeh@gmail.com]

Include your order number, a few clear photos, and a brief note about what’s going on. We’ll review it carefully and do our very best to make things right, whether that means a replacement, store credit or another thoughtful solution.

From Us to You

Duruyeh pieces are meant to be kept, passed down and worn with intention. If you ever have questions before placing an order or need help choosing the right piece, we’re always happy to guide you.

Thank you for being part of our community.